Return & Refund Policy

Last updated: May 20, 2026

Eligible Returns

• Wrong product delivered.
• Damaged product received.
• Expired product received.
• Missing item from a paid order.

Non-returnable Items

Opened medicine, temperature-sensitive products, and used personal care items are generally not returnable for safety reasons.

Return Window

Please contact support within 24 hours of delivery with your order number, phone number, and product photo if applicable.

Refund Process

Approved refunds may be processed through the original payment method or another agreed method. Replacement may be preferred for COD orders.

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